The only thing that matters for startups, according to Marc Andreessen

"Ironically, once a startup is successful, and you ask the founders what made it successful, they will usually cite all kinds of things that had nothing to do with it. People are terrible at understanding causation. But in almost every case, the cause was actually product/market fit."
via web.archive.org

I found this via Sean Ellis' Startup Pyramid article, and it's only available via the web archive. Definitely worth reading.

This is what I am spending almost all my time on right now, and losing sleep too :) I know just how important it is.

Are you working on something other than product/market fit when you haven't got to product/market fit yet?

Filed under  //   custdev   productmarketfit   startup  

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A Customer Experience lesson from Jeff Bezos

"If the optimal business decision in the old world was too spend 30 percent of your time, energy, focus, and dollars on building great customer experience, and 70 percent of your time, energy, focus, and dollars on shouting about it, today that's inverted. Today, the optimal thing to do is to spend 70 percent of your time, energy, focus, and dollars on building great customer experience and 30 percent shouting about it."
I'm currently reading amazon.com: Get Big Fast. I think this quote is a great one to keep coming back to when you're working on a startup. Today, the experience the user has making use of your service or product really is the most important thing.

What are you doing to go out of your way with how good your user or customer experience is? I would love to hear from you in the comments.

If you find my posts interesting, you should see ways to connect with me at my OnePage here.
Filed under  //   custdev   customerexperience   lesson   startup  

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About

Startup guy and full stack web developer. Most recently founded Buffer, also co-founded OnePage. Keen to learn and striving to do what I love. Say hello :)

I post my longer reflections over on my blog.

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