Focus on support and gain fans

To build a successful company, you need more than just a lot of users. You need fans who genuinely want you to succeed. And to do that, you need to give them a great product and great support.
via sachin.posterous.com

These fans are what Eric Ries or Steve Blank would call "earlyvangelists".

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Startup guy and full stack web developer. Most recently founded Buffer, also co-founded OnePage. Keen to learn and striving to do what I love. Say hello :)

I post my longer reflections over on my blog.

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